What is the advantage of doing business with Carswell/OEI?
Carswell/OEIâ€™s product lines offer lawn & garden dealers products for every customer segment.
How long does it take to get an order shipped?
Typically, merchandise and parts orders are shiped the same day if ordered by 3:00 PM. Commercial products and parts can be ordered as late as 4:00 PM for same day shipment. Shipping time is typically 1 to 2 days, depending on dealer location.
How long has Carswell been in business?
Carswell/OEI was founded in 1985 in Greenwood, AR. Carswell Distributing Company was founded in 1948. We have been through numerous business and product life cycles. We'll be around serving our customers for many more.
What kind of credit terms does Carswell offer?
Typically, merchandise is purchased on floor plan terms with extended dating programs depending on the time of year. Some open account terms are available for select product types and dealers. Parts are sold on open account with extended terms offered on pre-season booking programs.
What about product demonstrations before I buy or decide to carry a line?
Our field sales representative can demonstrate products for you as well as your customers, and we strongly encourage you to request frequent demos. Additionally, on many product lines, we offer special dealer demo programs to encourage dealers to have operating floor samples available for their customers.
What about service training?
Carswell/OEI's factory trained service technicians offer both service schools and individual service training. Dealers are strongly encouraged to take advantage of the many service resources available at Carswell/OEI.
How do I become a Carswell Dealer? For Merchandise lines:Complete the Dealer Application on-line (print out sign and fax to us) or contact our Sales Department at 800-645-2031 ext. 201. The territory sales representative for your area will arrange a convenient time to meet with you and explain our product offerings and programs as well as the process for setting up appropriate credit and floor plans credit lines.
For Service Parts:Complete the Dealer Application on-line (print out sign and fax to us) or call our Parts Department at 800-645-2031 ext. 201 and request an application. In either case, we will follow-up with appropriate communications to meet your service parts needs.
If you have a question we will find an answer if you have a need we will fill that need! For answers call: